You'll need to change your computers language settings to use Exam4.  Note that there are TWO parts to fixing this issue and you must do both parts:

* Also Note - if you are running Windows 10 Single Language Edition with a Non-english language you may be unable to run Exam4. Click here to find out what version you are running.

Part 1. 

You need to make sure the Language for non-Unicode programs under 'Region' on your computer is set to English (United States).

Windows 7 users:

From the search box in the bottom left corner: 

1. Type the word "Region" and hit enter
2. Then select "Region and Language"
3. Proceed to Part 2

Windows 8 and 8.1 users:

From Windows tile menu (aka START screen) or search box at bottom left corner: 

1. Start typing the word "Region"
2. If you see a “Region” icon (looks like a globe with a clock in it), select it and proceed to Part 2
3. If you see “Region & Language”, select it and look to the lower right of this window under “Related settings”
4. Click the “Administrative language settings” link
5. Proceed to Part 2

Windows 10 users:

From Windows tile menu (aka START screen) or search box at bottom left corner: 

1. Start typing the word "Region"
2. Select “Region & Language settings” 
   
3. Look on the lower right of this Window, under “Related settings”
4. Click the “Administrative language settings” link
5. Proceed to Part 2

Part 2. 

After completing Part 1, follow these instructions:

1. Click on 'Administrative' Tab ->
2. Look under the “Language for non-Unicode Programs” section
3. Click on the "Change system locale" button
4. Make sure the “Current system locale” box is set to English (United States)
5. Click OK