Helper Tool Removal

Follow these instructions if directed by Extegrity User Support

Restart your computer, taking care to uncheck this box when prompted:

• Open Finder
  
  
• Click “Go” in the Finder menu, click on "Go to folder" menu option then type in /Library into the box. (this folder is hidden by default)

• You'll need to delete 4 files (**To delete files, hold the Control Key while clicking the file, then select "Move to Trash" from the pop-up menu.)
  
  
• Delete the following files from the LaunchDaemons folder
  - com.extegrity.LogTool.plist
  - com.extegrity.NoInternetDuringExam.plist
  
  
• Delete the following files from the PrivilegedHelperTools folder
  - com.extegrity.LogTool
  - com.extegrity.NoInternetDuringExam
  
  

• Restart your laptop.

• If you have been directed to do so, download and install Exam4 again. Accept all prompts upon installation.
  
  
• Otherwise, you should be prompted to enter your Administrator Password when running the software again.