Supported Operating Systems

Exam4 currently supports: (What OS Version do I have?)

• Windows 10 (Home, Pro, Edu and Enterprise) (including "Spring 2019 Update (v1903)")
• Windows 8.1 (Home, Pro and Enterprise)
• macOS 10.15 Catalina
• macOS 10.14.6 Mojave
• macOS 10.13.6 High Sierra

Please note that the following operating systems and hardware configurations are NOT supported:

• Beta OS versions
• Apple Macintosh OS X 10.12.6 and earlier
• Apple iDevices (iPad, iPhone, etc.)
• Windows 8 and earlier
• Windows (RT, IoT, Mobile, Team & S versions)
• Windows 10 SL (non-English Editions)
• Surface devices that do not have Windows 10 Home, Pro, Education or Enterprise version
• Linux
• Chromebooks
• Virtual operating systems (VMs)
• Anything else not specifically listed as supported above

I received a message indicating this is not a valid Win32 application.

Security Violation 500 (Windows)

This violation indicates Exam4 has detected the application VMWare on your computer. You will need to remove this software from your computer in order to pass the Security Check. 

Error 12 - unable to connect to the network

Some schools require that you be on the school's network in order to submit electronically. You may need to be at school for Exam4's network connection to work. It is also possible your security software (such as Norton Internet Security) is blocking the transmission. Try disabling this for a brief time and attempt to submit the exam while it is turned off.

In... [Read More »]

How do I uninstall prior versions of Exam4?

Why can't I open my practice exam?

Exam files are encrypted and can only be opened by exam administrators at your school. The files can only be opened and read with special software which is only for Admin use.

My new download is not over-writing a previous version of the software.

When you download, you must take careful note of where you are saving the file. Go to that location, find the correct file, then double-click to install and run. It may help to create a special folder for downloads and keep it in a convenient location so you can be sure to find it.

Security Violation 501 (Windows)

Violation 501 indicates Exam4 has detected VMWare on your computer, specifically VMWare Tools. You will need to remove them in order for Exam4 to run.

Firewall Violation

If you are getting and error message saying 'Failed to engage firewall....' or a Firewall Violation

FOR WINDOWS USERS: Make sure your Windows firewall is turned ON, then run Exam4 again.

If you cannot turn the Windows firewall on, your computer may have... [Read More »]

Why can't I see the payment link or button?

I see old exams listed on the first startup screen of Exam4. Is this okay?

All exams that have been taken and saved on your laptop using Exam4 will be listed in the "Select existing exam" window.

Security Violation 501M (Mac)

Be sure that your Airport/WiFi is turned on and under Network Preferences, be sure your location is set to Automatic.

This violation can also happen if your internal built-in WiFi is not functional. An external WiFi adapter is not a supported substitute. Only a working internal WiFi adapter will clear this violation.

I am running a version prior to Mac OS X 10.9.5 Can I use Exam4?

No, Exam4 requires Mac OS X 10.9.5 or newer.

The computer's current language setting is not allowed.

You'll need to change your computers language settings to use Exam4. Note that there are TWO parts to fixing this issue and you must do both parts:

* Also Note - if you are running Windows 10 Single Language Edition with a Non-English language you may be... [Read More »]

Security Violation 825IS (Windows)

Generally this is as a result of  another exam software being installed your laptop. Try uninstalling it, prior to using Exam4.

In rare cases it is caused by your account not having full administrative rights to the laptop. Often this is as a result of... [Read More »]

Refund policy

Extegrity User Support will make all reasonable efforts to assist with installation and operation of software when timely requested; accordingly, we have a strict "no refund" policy on this basis. For most other issues, including withdrawal from an exam, Extegrity matches the refund policy of your examiner. Verified overpayments will be corrected.

How do I pay for my Bar Exam registration?

There is the option to pay with a credit or debit card after you click on the "Pay ($ Amt) via card" link. This is located on the same screen as the download link, which appears just after you fill in your registration form. Return to our website > click your state > scroll down to "Already registered?" and click the link below that says "skip to download" >... [Read More »]

When does my State Bar Exam registration open?

Registration to use Exam4 for a Bar Exam is dependent on the dates set by the State Bar Examiners. Please refer to their website for the Exam4 registration dates.

What OS Version am I running?

Click one of the links below for instructions on how to determine your current OS version.

For Windows go to

https://support.microsoft.com/en-us/help/13443/windows-which-operating-system

For Macs go to

https://support.apple.com/en-us/HT201260

I don't have a standard USB port, can I bring a USB adapter to the Bar Exam?

Yes, you will need to bring a USB adapter to the Bar Exam.

Some Newer Mac & Windows laptops only have USB-C type connectors. If this is the case you will need an adapter to use a USB-A type flash drive.

ExamReceiver - Uninstalling (versions 14.1.27.0 and older)

ADMIN SUPPORT ARTICLE

This support article details the uninstall process for ExamReceiver version 14.1.27.0 and older. In order to see this content you will need to login with your Admin username and password.

In addition to these instructions is a... [Read More »]

ExamReceiver - Uninstalling (versions 17.1.1.0 and newer)

ADMIN SUPPORT ARTICLE

This support article details the uninstall process for ExamReceiver version 17.1.1.0 and older. In order to see this content you will need to login with your Admin username and password.

In addition to these instructions is a "How-to"... [Read More »]

ExamOpener - Installation

ExamOpener
Fall 2019 v2(F19.2)

This version of ExamOpener uses a LibreOffice print engine, with a new print to PDF engine.

A new Multiple Choice analysis tool has been added for use with Exam4 and the ExamOpener tool. You can download the new ExamStats... [Read More »]

ExamRecevier - Installation

ExamReceiver (Fall 2019)
This is the server software used for collection of electronically submitted exams at your institution. This server application is extremely lightweight and has a very modest resource requirement.

This version includes new... [Read More »]

Resolution scaling is set too high - Windows 7

The first thing to verify is that you have full administrative rights over your machine. Being logged in to a user account without admin rights can cause this error message.

This issue is more common on newer machines with 4k resolution that have been... [Read More »]

Security Violation 875TS (Windows)

Generally this is as a result of  another exam software being installed your laptop. Try uninstalling it, prior to using Exam4.

In rare cases it is caused by your account not having full administrative rights to the laptop. Often this is as a result of... [Read More »]

Should I upgrade my Mac?

macOS 10.15 Catalina System Requirements

It will run on these machines:

MacBook (Early 2015 or newer)

MacBook Air (Mid 2012 or newer)

MacBook Pro (Mid 2012 or newer)

* If your machine is older than these models we advise upgrading to 10.13.6 "High Sierra" to... [Read More »]

Can I view my exam answers?

No, Exam4 files are encrypted and cannot be viewed by anyone except an authorized exam administrator.

Can I use a non-english language to type my answer?

Yes, Exam4 supports other languages. On Windows machines you will need to have the keyboard you wish to use already loaded prior to starting the exam.

Here is a link on Microsoft's Website that might help:

https://support.office.com/en-us/article/switch-between-languages-using-the-language-bar-1c2242c0-fe15-4bc3-99bc-535de6f4f258

Security Violation 502 (Windows)

This violation indicates Exam4 has detected the application VirtualPC on your computer. You will need to remove this software from your computer in order to pass the Security Check. 

Security Violation 504 (Windows)

This violation indicates Exam4 has detected the application Parallels on your computer. You will need to remove this software from your computer in order to pass the Security Check. 

Security Violation 505 (Windows)

This violation indicates Exam4 has detected the application Oracle VirtualBox on your computer. You will need to remove this software from your computer in order to pass the Security Check. 

Security Violation 499M (Mac)

Something on your computer is preventing Exam4 from installing correctly.

The mostly likely program is your security software. In some cases AOL DataMask is the culprit and should be uninstalled. 

• First uninstall the Exam4 software you already have... [Read More »]

Security Violation 508 (Windows)

This violation indicates Exam4 has detected Hyper-V on your computer. You will need to remove this software from your computer in order to pass the Security Check. 

This check can also happen if you are trying to run Exam4 in the Windows 10 Sandbox. Exam4 will not run from the sandbox.

I need to re-download Exam4 for my Bar Exam

To re-download the software if you have already registered and paid for this exam cycle, simply:

• Go to www.exam4.com
• Click on 'Bar exams'
• Click on the state you are sitting
• Either :
  • (If Registration has Closed.) Enter your email address in the field, select... [Read More »]

ExamDocViewer Help

ExamDocViewer (Fall 2016)
This is a product for use with a Remote Proctoring System like ProctorU. It allows for the encryption and delivery of Exam Questions in our proprietary viewer software. Works on both Mac and Windows.

Instructions and links to use ExamDocViewer with your own ExamReceiver 

Download link: SecureDocsApplications-16.11.2.0.zip

This zip... [Read More »]

Security Violation 700 (Windows)

Exam4 has detected more than one display device. This usually means you an external monitor connected. You will need to disconnect your external/extra monitor(s) and then relaunch Exam4.

The Extegrity Exam4 System [ Customer Manual ]

The Extegrity Exam4 System

This document is intended to serve as an introduction and desktop reference to all aspects of the Extegrity Exam4 product and services for law school administrators and/or faculty. For information about bar exam... [Read More »]

Extegrity Exam4 System: Glossary

Appendix A: Glossary

[ Back to Manual TOC ]

Terminology - The following is a list of terms you should be familiar with in reference to the Exam4 products and services. [ This is NOT a comprehensive list, nor is each term defined in extreme detail. For a... [Read More »]

The Exam4 System

[ Back to TOC ]

The Exam4 System is comprised of three fundamental segments:

Segment 1: Before the Exam

These are the processes and web tools for the creation and publication of the Exam4 client for your institution, i.e., the “build.” It is accomplished... [Read More »]

Segment 1: Before the Exam

[ Back to TOC ]

[ Back to The Exam4 System ]

These are the processes and web tools for the creation and publication of the Exam4 client for your school. (The build.) This is done via your account on our administrative web portal, and is a team effort with... [Read More »]

Segment 2: Exam Day

[ Back to TOC ]

[ Back to The Exam4 System ]

Everything students need to begin an exam is embedded in their Exam4 download. At the end of an exam, files are submitted over WiFi and via your network into a local ExamReceiver server operating at your... [Read More »]

Segment 3: After the Exam

[ Back to TOC ]

[ Back to The Exam4 System ]

[ This is an outline - the page needs development ]

Part 3: Exam File Processing -

1. [ Context paragraph: Once the examinee submits the file where does it go, how does it get handled, and by whom? ]

2. Exam... [Read More »]

Building a term using JSON

Case sensitivity

Values are not case sensitive.

Date formats

A variety of common formats are accepted, but ISO 8601 dates are preferred. See https://en.wikipedia.org/wiki/ISO_8601. You can also use Unix epoch (in seconds) and RFC 2822... [Read More »]