Support

Exam4 currently supports: (What OS Version do I have?)

• Windows 10 (Home, Pro, Edu and Enterprise) [versions 1903**, 1909, 2004, 20H2, 21H1, 21H2]
• Windows 11 (Home, Pro, Edu and Enterprise) [versions 21H2]
• macOS 12.x.x Monterey - including the Apple Silicon Processors (e.g., M1, M2, etc.)
• macOS 11.6.x Big Sur - including the Apple Silicon Processors (e.g., M1, M2, etc.)
• macOS 10.15.7 Catalina
• macOS 10.14.6 Mojave**

** Extegrity Support for these operating systems ends August 1, 2022

Minimum specification requirements:

• 2 GB Ram
• 500 MB Storage
• Screen Resolution of 800x600 or higher
  
  

Please note: You must be logged into a user account that has full administrative rights to your device in order to run Exam4. Users of institutionally owned/controlled devices should contact their IT Department for assistance.

Please note that the following operating systems and hardware configurations are NOT supported:

• Beta OS versions
• Apple Macintosh OS X 10.13 and earlier
• Apple iDevices (iPad, iPhone, etc.)
• Windows 8.1 and…

"When I try to submit on my Windows computer my progress gets stuck at 50%."

Or you may get this error message: "Security Alert: Unable to read/write exam file on disk. Do NOT proceed."

You may have a Microsoft Beta feature enabled that is interfering. This will resolve your issue:

1. Close all applications.

2. In your Windows search…

Virtual external displays (monitors) are not permitted when using Exam4. This includes the use of screen capture tools and OS features such as Sidecar.

• If you are using some kind of screen capture tool, stop using it and restart Exam4.
• If you are seeing the image below, this may indicate that Sidecar is active on your Mac.
  Disable…

Yes! Exam4 runs natively on all New Apple Silicon Processors, including the M1.

If you set the zoom factor too high it will wrap the answer separator and you will not get word counts for each exam question.

From the Format menu, lower the zoom until the separator doesn't wrap and you see the word counts for each answer.

If this does not resolve your issue, this article explains how to optimize the exam environment.

Exam files are encrypted and can only be opened by exam administrators at your school. The files can only be opened and read with special software which is only for Admin use.

There are display adjustments you can make on your Windows computer that can optimize how much of the usable typing window is available in Exam4:

NOTE: You will have to restart Exam4 after changing these settings to affect what you see in the software.

1. In your Display settings, make sure your Scaling is set to 100%.

2. If you…

1. Make sure that your Wi-Fi is on and connected to the Internet.
2. If you are using a VPN (NordVPN, ExpressVPN, etc) try turning it off before starting your exam.

You'll need to change your computer's language settings to use Exam4.

* Also Note - if you are running Windows 10 Single Language Edition with a Non-English language you will be unable to run Exam4. Click here to find out what version you are running. To run Exam4, upgrade to a supported version of Windows OS. Check Exam4…

An 8xxTS error message [where 8xx means any 3-digit number beginning with 8] is a touch screen issue and usually means the user does not have full admin rights on the computer.

The first thing to try is to reboot your laptop, and launch Exam4 again. If the message persists, continue to the next step.

If you do have full admin…

Your exam files and submittal receipts are kept in a separate location from the Exam4 software.

To easily access these files and perform several functions including submitting an existing exam or viewing its submittal receipt:

• Open Exam4
• Choose "Select existing exam"
• Select the desired exam
• Click on [View Exam…

There is the option to pay with a credit or debit card after you click on the "Pay ($amount) via card" link. This is located on the same screen as the download link, which appears just after you fill in your registration form.

1. Find your Bar Exam jurisdiction here.
2. Look for a heading that says "Already Registered?" and click the…

When you download, you must take careful note of where you are saving that file (called an "installer").

Go to that location, find the most current Exam4 installer, then double-click to install Exam4 to its proper locations and run the software.

It may help to create a special folder for the current Exam4 download and keep it in…

On Apple computers you have to give each application permission to use hardware such as the camera, and allow software components to be installed.

It is VERY important that you approve all prompts for permission when installing Exam4, and then run and submit a practice exam or your exam may not be completed properly.

If you're…

If you're using a Windows computer and having ALL of these issues while trying to view the question document from inside Exam4 :

• The right-side or bottom of the document is cut-off
• The complete text cannot be seen
• Using the magnifier slide or reset button at the bottom of the screen or either of the scroll bars does not allow you…

Registration to use Exam4 for a Bar Exam is dependent on the dates set by the State Bar Examiners. Please refer to their website for the Exam4 registration dates.

Watch this video to see how the process works: How do I register, pay, download, and install Exam4 for my Bar Exam?

Exam4 has detected more than one display device. This usually means you have an external monitor connected. You will need to disconnect your external/extra monitor(s) and then relaunch Exam4.

Be sure that your Airport/WiFi is turned on and under Network Preferences, be sure your location is set to Automatic.

This violation can also happen if your internal built-in WiFi is not functional. An external WiFi adapter is not a supported substitute. Only a working internal WiFi adapter will clear this violation.

All exams that have been taken and saved on your laptop using Exam4 will be listed in the "Select existing exam" window.

Some schools require that you be on the school's network in order to submit electronically, so you may need to be on campus for Exam4's network connection to work.

It is also possible your security software (such as Norton Internet Security) is blocking the transmission. Try disabling this for a brief time and attempt to submit…