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Exam4 is like an armored word processor. While you are taking an exam, nothing else can get in or out. Exam4 turns your computer into a dedicated essay exam-taking machine, like so:
Extegrity has worked hard to make Exam4 not only the easiest exam software to install, but possibly the easiest software of any kind you'll ever install. You download directly from a special web page for your institution. It should take only a few seconds over a high-speed connection. To download, click on your institution type at left and follow the instructions.
Note for Mac users, please download Exam4 using the Safari browser.
Extegrity does not issue receipts for payments made through this website; you get them directly from PayPal. Most people set their PayPal account preferences to automatically email them a receipt. To view the receipt, go to www.paypal.com and log back in to your account. The first or second screen will be your "Personal Account Overview." The transaction regarding Extegrity will appear on the list. Click the "Completed" link to pull up your receipt and print it out. If you don't have a PayPal account, and paid without opening one, let us know and we may be able to assist further.
Extegrity User Support will make all reasonable efforts to assist with installation and operation of software when timely requested, and accordingly we have a strict "no refund" policy. Verified overpayments will be corrected.
Extegrity has carefully designed these screens to be stepwise and self-explanatory. If you have an area of the slightest confusion, or a suggestion for further improvement, please contact us.
Taking a practice exam is about making sure Exam4 runs as expected on your computer, and it gives you a chance to become familiar with the interface. Launch Exam4 and follow the on-screen instructions. There is no "practice exam question", just a blank page where you type your exam answer. For the Exam ID, use any two- or three-digit number. For the Exam Mode, enter CLOSED. The exam file will be encrypted and you will not be able to open it. If you have typed a lengthy practice exam and would like a printout, see your exam administrator.
Exam4's word processor provides the basic functions you need to take an exam. All functions are in the menus.
The decision whether or not to allow use of the spelling checker is made by your institution.
First, take a deep breath, it'll be OK. Then:
A few institutions require cut/copy/paste to be disabled. This makes it so the mouse does not control the cursor within the text window. Use the arrow keys to move the cursor in the text window. Sometimes, such as after a popup box appears during an exam, you may need to click the Tab key to get the cursor to reappear in the text window.
Exam4 saves backup copies on your hard drive that can be retreived if your submitted exam is damaged or lost. CLOSED and OPEN Exam Modes save only encrypted copies of your exam answer - your exam administrators can read it, but you won't be able to.
Launch Exam4 - select the exam from the list - click the "Save as" button.
Browse to the folder C:\Exam40 (Windows) or Documents\Exam4 (Mac) on your hard drive. Make a zipped/compressed copy of that folder and save it to a flash drive, burn it to a CD, email it to yourself, or duplicate by any other method you like.
Compose your email message, then click the button or select the menu item that allows you to insert or attach a file. Browse to the folder C:\Exam40 (Windows) or Documents\Exam4 (Mac) on your hard drive. All your exams are there, with long filenames that will make it easy to find the one you are looking for. Attach both the exam file AND the backup folder that has the same name as the exam.
Exam4 requires a laptop or desktop computer with:
If you have a firewall that prevents download of [ .exe ] files, right-click on the Exam4 download link, then click on "Save Target As…"
Have you downloaded recently? If not, re-register and re-download as before. When you install the new copy of Exam4 it will overwrite the old copy automatically. If you still get an "expired" message, check your Date and Time settings to make sure your computer's clock is set correctly. If it still comes up "expired" contact User/Tech Support via the form at the bottom of this page.
Exam software is a mission-critical application. Compatibility with operating system updates requires detailed review, possible programming modifications, and rigorous testing. This takes time. Extegrity initiates the process using developer preview versions typically provided for OS updates. However, Apple and Microsoft have been known to make substantive changes in final consumer releases, necessitating an additional cycle of review and testing after release.
It depends on what we find. At a minimum, for minor updates with no issues found, it takes a couple of weeks. Major updates take longer to review. If programming modifications are required, even more time will be needed.
It's good practice to check compatibility of software that's crucial to you before updating your computer. If you've already updated, there's still a chance we will announce support. To find out, check your institution’s Exam4 download page starting about two weeks before exams. If a version for your OS hasn’t been posted, use the time to make arrangements to borrow a laptop that can run the software.
No. Email support is the standard for customer service in all but the largest companies. Email is quick, orderly and easy to track. We know we can count on our users to write concise, detailed queries and we are usually able to respond within 24 hours, often much faster. In the very rare case you have an issue that would be more easily handled by phone, we will be able to determine that after a couple of email exchanges. Please use the form below.
Use the form below to contact Exam4 User Support.
All information is required. We will never share your information with third-parties. It may be used to verify your status as a qualifying examinee, and we reserve the right to do so.